Dave Malenfant, Life Science Executive Supply Chain Leader, Mentor, SME

The life sciences supply chain is undergoing rapid transformation driven by digital modernization, evolving regulatory expectations, and significant demographic shifts in the workforce. As organizations integrate advanced technologies and adapt to new operating models, leadership effectiveness increasingly depends on the strength of individual soft skills — communication, collaboration, influence, and the ability to guide teams through complexity.

This Masterclass, led by Dave, a 40 year veteran of MedTech and global supply chain leadership, provides a structured examination of the soft skills capabilities required for success in the 2026–2030 operating environment. The session connects workforce demographic trends, leadership behaviors, and organizational readiness into a practical framework designed for senior leaders, emerging talent, and cross functional stakeholders.

A key component of the Masterclass is an Individual Soft Skills SWOT Analysis, enabling participants to assess their own leadership strengths and development areas within the context of modern pharma supply chain demands. This self assessment is paired with a dedicated module on building a personal brand, equipping attendees with the tools to communicate their value, strengthen professional visibility, and lead with authenticity in a competitive and rapidly evolving industry.

This Masterclass equips participants with actionable insights and leadership practices that enhance organizational resilience, strengthen team performance, and support successful digital and operational transformation. By combining soft skills development with personal brand strategy, the session prepares leaders to navigate complexity, communicate with clarity, and contribute meaningfully to the future of life sciences supply chains.

• Understand the unique operational, quality, and logistical challenges associated with direct-to-patient and home delivery cold chain models
• Discover strategies for improving visibility, patient communication, delivery coordination, and temperature assurance across last-mile distribution
• Gain practical takeaways on how organizations are balancing patient experience, compliance, scalability, and cost while building more patient-centric cold chain networks

As sustainability becomes a strategic priority across pharma supply chains, the last mile remains one of the most complex and difficult areas to address. With increasing pressure to reduce emissions, minimize packaging waste, and meet regulatory and ESG targets, organizations are being forced to rethink how products reach patients. Panelists will share how they are tackling sustainability in the last mile without compromising service levels, product integrity, or cost efficiency.

• Identify practical strategies for reducing emissions and waste in last mile operations without sacrificing service levels
• Understand the trade-offs between sustainability, cost, and speed—and how to navigate them effectively
• Learn how leading organizations are partnering and leveraging data to drive measurable sustainability outcomes

Despite major investments in digital tools, advanced analytics, and redesigned operating models, many pharma organizations still struggle with the "last mile" of execution, ensuring reliable plans, timely decisions, and consistent operational performance across global networks. This panel brings together leaders in planning, operations, digital, and quality to discuss how they're closing the execution gap through better data integration, improved visibility, scenario-based planning, and redesigned cross-functional workflows.

Panelists will share what's working (and what's not) as they build more connected, agile organizations; how they're reducing firefighting; and how they're embedding new decision-making behaviors that strengthen service levels, reduce variability, and accelerate response times.

 Strengthen planning and decision-making by harmonizing data, simplifying workflows, and integrating real-time signals

 Improve operational stability by identifying and eliminating failure points that cause reactive firefighting

 Enable faster, more confident decisions through clearer governance, stronger cross-functional collaboration, and predictive insights