LogiPharma USA 2021

July 20 - 21, 2021

Online (ET)

Michele Dorris, Executive Director, Supply Chain and Head, D&I at Sandoz

Michele Dorris

Executive Director, Supply Chain and Head, D&I

Check out the incredible speaker line-up to see who will be joining Michele.

Download The Latest Agenda

Day 1: Tuesday, July 20, 2021

Tuesday, July 20th, 2021

2:05 PM Panel Discussion: Catering to the Customer, Improving Customer Service and Communication Throughout the Supply Chain

Communication and information management quickly became critical elements of every manufacturer’s COVID response. There was a need to manage customer expectations and communicate quickly and clearly. Beyond the pandemic, we’ve seen the Amazon effect heighten customer expectations, coupled with more tech savvy and informed customers and patients. How are you meeting your customers’ evolving needs? How have your communication strategies fundamentally changed in the last year?

Panelists will discuss:

  • Key success factors of crisis communication and lessons learned
  • Understanding customer needs throughout the supply chain
  • Partnering with customer experience to drive success

Day 2: Wednesday, July 21, 2021

Wednesday, July 21st, 2021

11:15 AM Morning Networking Session: Diversity, Equity and Inclusion in Supply Chain Working Group

Research has proven diverse teams create strong results. As supply chain organizations work through this period of change while preparing for the new normal, it’s critical to solidifying an approach to DE&I. This working group will help you learn and idea share with peers across industry around how to foster diversity, equity and inclusion. Find out:

·        How diverse teams have added value

·        Building diverse leaders throughout the organization

Lessons learned in driving diversity

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