Scott Sutton

With our consumers becoming more informed and demanding better delivery results, the pharma supply chain must be ready to meet their customers where they are and deliver medications on time and in good condition. While adding tools that enhance visibility and ensure proper delivery conditions are keys to success, listening to our customers and developing processes and work flows that enable those tools to be optimized for our customer’s needs is the real secret to success. Join us as we look at ways we can leverage customer insights to instruct our supply chain strategies to be more in line with our customers’ expectations.